Terms of service
Terms of Service
Welcome to Zenvolit. By visiting our website or purchasing from our store, you agree to these Terms of Service. Zenvolit sells residential lighting products, including chandeliers, pendant lights, ceiling lights, wall lights, LED lights, and related fixtures.
Products and Orders
We work to display product photos, sizes, finishes, and descriptions accurately. Slight color, finish, or scale differences may occur because of lighting, screen settings, and handmade or material variations. Prices, promotions, and availability may change without notice. We reserve the right to refuse or cancel an order if product information, pricing, stock, or payment details are incorrect.
Payment
All orders must be paid in full at checkout. Taxes, shipping charges, duties, and import fees may be calculated separately where applicable.
Shipping and Delivery
Estimated delivery times are not guaranteed. We are not responsible for delays caused by carriers, customs, weather, incorrect addresses, or other events outside our control.
Returns and Refunds
Returns, exchanges, and refunds are handled according to our Refund Policy. Please review that policy before placing an order.
Installation and Use
Lighting products should be installed by a qualified electrician and used according to local electrical codes and the product instructions. Zenvolit is not responsible for damage or injury caused by improper installation, misuse, modification, or failure to follow instructions.
Intellectual Property
All website content, product images, logos, graphics, text, and designs are owned by Zenvolit or its licensors and may not be copied, reused, or distributed without written permission.
Privacy
Your use of our store is also subject to our Privacy Policy.
Limitation of Liability
To the fullest extent permitted by law, Zenvolit is not liable for indirect, incidental, special, or consequential damages arising from your use of the website or products purchased from us.
Changes
We may update these Terms of Service from time to time. The latest version will be posted on this page.
Contact
Questions about these Terms of Service may be sent to us at chloelao000@gmail.com.